ZAT has the advantage of being able to exchange expertise and share best practice from all over the world – the benefit of which is seen in the ZAT Formula. Due to our presence, operational practices and service innovations are being developed and implemented on an on-going basis.
Process and service optimization through the use of information technology has been crucial to the success of ZAT. Our vast reach and network enables rapid adoption of the latest technologies that deliver efficiency and cost-effective operations on site. Using the benefit of both our experience and proprietary software for resource optimization enables ZAT to develop rapid turnaround times without sacrificing quality of service. Processes are documented and described in detailed operations manuals to ensure safe handling according to IATA standards (ISAGO / IGOM).
Our aim is to serve our airline customers in the most effective way whilst also being cognizant of individual needs and requirements of each of our customers.
Ground Handling business currently provides passenger and ramp handling and serves in excess of 800,000 passengers per annum. Today, we are recognized as the biggest independent ground services provider in Zanzibar.
Quality provider of third-party line maintenance services, providing line maintenance support to major commercial airlines on both a scheduled and on-call basis, ensuring all capital-intensive equipment operates and performs flawlessly.
Our size and scope allows Customers to manage multiple operations through a single point of contact, one common Service Level Agreement (SLA), and one invoice if necessary, saving administration costs.